Build the Right Solution
Solacom offers the most flexible, user-centric voice, data, and video emergency call management solutions for public safety answering points (PSAPs).
Unlike other offerings that are modified for public safety, Solacom’s Guardian 9-1-1 Solution is engineered and purpose-built to provide PSAPs with complete call control. It is customized to fit your unique PSAP environment. And it enables your team to manage any emergency call, from any device, at any time, from anywhere, and in any format — voice, data, and video.
Our complete, customizable Guardian 9-1-1 solution offers all the elements you need to:
- Optimize call handling
- Integrate text-to-911 and text-from-911
- Locate and map all 9-1-1 calls
- Capture and record call information
- Simplify operations
With a Solacom Guardian 9-1-1 Solution you can:
- Enhance current infrastructures
- Begin the migration to Next Generation 9-1-1
- Lay the foundation for full interoperability and information sharing with other PSAPs in the next community and across the country
Fit the Solution to Your Needs
The Guardian 9-1-1 Solution is designed to provide the ultimate flexibility for any PSAP — from two-position PSAPs to complex multi-position environments.
You choose the hardware, software, features, and functions you need, when you need them. New functionality, additional features, and more Guardian positions can be added easily and integrated as needed.
Plan for Today and Tomorrow
Regardless of the configuration, your Guardian 9-1-1 solution is engineered to support current and emerging industry standards (NENA i3, ATIS, FCC, etc.) and is compatible with previously installed, standards-based emergency response platforms. This gives your PSAP next-generation capability today and a simple, evolutionary path to advanced functionality and future enhancements without replacing the underlying infrastructure.
Reduce the Cost of Ownership
Our purpose-built, standards-compliant Guardian 9-1-1 solution enables cost-efficient call handling and management.
Price/Performance
A Solacom Guardian 9-1-1 Solution offers the ideal balance between price and performance. With Guardian, you get the broadest possible range of options so you can configure your call handling and management process the way you want it. This means you get the solution you really need from day one, rather than paying for features and functions you won’t need for years.
Technology Upgrades
Guardian solutions are designed to provide flexibility for today and tomorrow. Compatibility and cost-effective technology upgrade paths are built in. After deployment, you can add the features, functions, and performance you need to meet new operational and regulatory requirements when you need them — quickly and cost effectively.
Long-Term Support
Of course, technology will change over time. Solacom’s dedicated team of engineers, sales professionals, and support personnel provide long-term support you can rely on. Our team has worked with customers worldwide to adapt deployed solutions to new technologies for more than 30 years. And our low employee turnover means you will continue to work with a team that understands your PSAP environment and can help you meet new requirements as standards and technologies evolve.
By enabling backward and forward compatibility, an evolutionary path to new technology, simple customization, and eliminating the need to replace legacy equipment, a Solacom Guardian 9-1-1 Solution delivers a low total cost of ownership over the full life of the solution.