An emergency call taker with a headset on, at attention

Move Up to Complete 9-1-1 Call Management

Manage any call, from any device, at any time, and in any format — voice, data, and video.

An emergency call taker looking at open Guardian 9-1- 1 Call Handling applications on desktop

Enable Faster Call Handling and Management

Solacom’s integrated emergency communications solutions:

  • Streamline call handling and processing
  • Integrate advanced voice, data, and video technologies
  • Reduce complexity and drive innovation
  • Support current and emerging standards
  • Eliminate forklift upgrades

Solacom Guardian 9-1-1 Solution Provides Complete Call Control

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Solacom’s Guardian 9-1-1 Solution is engineered and purpose-built to provide PSAPs with complete, multimedia call control — from two-position PSAPs to complex multi-position environments.


Guardian 9-1-1 Call Handling

Guardian 9-1-1 Call Handling

Get everything you need to manage any emergency call in one integrated solution — from the underlying call control technology to the user interface at the desktop.


Guardian Text

Guardian Text

Integrate full-featured text-to-911 and text-from-911 capabilities into your call control system and at the desktop.


Guardian Map

Guardian Map

Capture and display critical call location information, answer and manage calls on screen, and view the location and status of all 9-1-1 calls with a complete mapping application.


Guardian Management Information System (MIS)

Guardian Management Information System (MIS)

Collect critical data in real time and generate a variety of administrative reports with a complete call logging, tracking, and reporting application.


Guardian Managed Services

Guardian Managed Services

Get worry-free 9-1-1 call handling operations and ensure your 9-1-1 infrastructure is always operating at peak performance — 24 hours a day, seven days a week, 365 days a year.


Dedicated Support

Dedicated Support

Work with a dedicated and experienced team that is with you every step of the way, from solution design through to procurement, deployment, training, and post-sales service.